Refund policy

Return & Refund Policy

All purchases from VeyroBox are final sale. We do not accept returns, exchanges, or refund requests for reasons such as change of mind, incorrect size, incorrect color, or simply no longer wanting the item.

Damaged, Defective, or Incorrect Items

Please inspect your order carefully upon receiving it. If your item arrives defective, damaged, or significantly different from what you ordered, please contact us as soon as possible at support@veyrobox.com.

To help us evaluate the issue, please provide your order number and clear photos or videos showing the problem. Once we review and confirm that the product is defective, damaged, or incorrectly sent, we will process a full refund of the purchase price using your original payment method.

Refunds

Refunds are not available for normal purchases or change-of-mind requests.

A full refund will only be issued when we confirm that the product is defective, damaged upon arrival, or an incorrect item was sent due to an error on our part.

Once your claim has been reviewed and approved, we will process the full refund to your original payment method. Please allow up to 10 business days for the refund to be processed. Your bank or payment provider may require additional time for the funds to appear in your account.

If you have any questions regarding a defective or damaged product, please contact us at support@veyrobox.com.

Exchanges

We do not offer exchanges. If you receive a defective, damaged, or incorrect item, please contact us at support@veyrobox.com so we can review the issue and, if eligible, process a full refund.

Final Sale

By completing a purchase from VeyroBox, you acknowledge that all sales are final and that returns and refunds are not permitted, except where a product is confirmed to be defective, damaged upon arrival, or incorrectly sent by us.