Shipping policy

SHIPPING POLICY

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Please allow 3–7 business days for processing and production before your order is shipped.

HOW LONG IS THE SHIPPING TIME?

Average shipping time: 2–5 business days

There may be circumstances beyond our control, such as natural disasters, holidays, severe weather, and other unexpected events, that may cause shipping delays.

While most packages arrive on time, carriers may occasionally experience delays or other delivery issues. For this reason, we do not guarantee an exact delivery date or shipping time. Any delivery delays or issues caused by the shipping carrier are the responsibility of the shipping company.

CAN I CANCEL MY ORDER?

You may cancel your order without a cancellation fee, provided that you submit the cancellation request within 24 hours of placing your order.

If your order has already been shipped, please contact us by email with "CANCEL" as the subject line. Please note that cancellation may not be possible once the order has been shipped.

I HAVE ENTERED AN INCORRECT ADDRESS!

If you entered your address incorrectly or it was auto-filled incorrectly, please reply to your order confirmation email with the correct information.

Please notify us immediately by email. If the order has not yet been shipped, we may be able to correct the address within 24 hours.

MY ITEM ARRIVED DAMAGED

We carefully package every item with additional protective padding. However, in rare cases, a product may arrive damaged due to mishandling during shipping.

If your item arrives damaged, please contact us and provide: